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IT Support Professional

Job Posted by Devcare Solutions
in Pueblo,Colorado

Contact Details

  • Name :Resume Devcare
  • Email:Please Login
  • Fax:N/A
  • Phone:Please Login
  • Zip Code:81001
  • Web site:www.devcare.com

IT Support Professional Needed in Pueblo,Colorado

Job Description

Tier I/II Deskside Suppot
Position will be in Pueblo
The positions requested will provide specific Deskside support at Colorado Department of Human Services.   They will provide troubleshooting and support to users.  Duties include diagnosing and correcting hardware and software problems; assisting in routine physical deployment, configuration, and installation of desktop and laptop microcomputers, printers, video displays, software products, etc to support EHR deployment.
Requires use of an automated help desk system (Computer Associates Service Desk) to track progress and resolution of reported problems.
 
The requested staff resources will be dedicated to a variety of Deskside support responsibilities including setting up Windows 7 computers, McAfee encryption, and Windows 7/10 and Office 2010,  basic troubleshooting and ticket resolution , and support of existing state Deskside staff during the high priority and high volume period.
This is an urgent need: First Best Candidate will be selected. Selection may occur before Submission Deadline. Please submit your Candidates ASAP.
 
Skills
Competency
Exp
Required
Active Directory
 Novice
 
No
Communication skills both verbal and written
 
 
Yes
McAfee
Proficient
6 mths - 1 y
No
MicrosoftOffice
Advanced
1-2 yrs
Yes
Windows 9x/2000/XP/NT/Vista/7
Advanced
2-3 yrs
No

Skills

N/A

Job Type

N/A

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Job Overview

  • Ref Id:100
  • Date Posted:05-31-2018
  • Location :Pueblo,Colorado
  • Duration :6 Months
  • Experience :1
  • Pay Rate:N/A
  • Visa Type:Green card,Have H1 Visa,US Citizen
  • Travel Required : 0% - No Travel
  • Tele Communicate:No