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Help Desk Analyst

Job Posted by Devcare Solutions
in Durham,North Carolina

Contact Details

  • Name :Resume Devcare
  • Email:Please Login
  • Fax:N/A
  • Phone:Please Login
  • Zip Code:27701
  • Web

Help Desk Analyst Needed in Durham,North Carolina

Job Description

•    Experience and knowledge of browser-based applications.
•    Experience researching, analyzing and interpreting automated system problems.
•    Experience working in a Application/Production Support based (not hardware) help desk environment.
•    Working knowledge of social services and Medicaid programs and systems.
•    Broad knowledge of the NC FAST application and functionality.
•    Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions.



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Job Overview

  • Ref Id:599
  • Date Posted:12-18-2018
  • Location :Durham,North Carolina
  • Duration :9 Months
  • Experience :3 Years
  • Pay Rate:N/A
  • Visa Type:Green card,Have H1 Visa,US Citizen
  • Travel Required : 0% - No Travel
  • Tele Communicate:No