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IT Support Professional

Job Posted by Devcare Solutions
in Denver,Colorado

Contact Details

  • Name :Resume Devcare
  • Email:Please Login
  • Fax:N/A
  • Phone:Please Login
  • Zip Code:80012
  • Web site:www.devcare.com

IT Support Professional Needed in Denver,Colorado

Job Description


The positions requested will provide specific Deskside support at Colorado Department of Human Services.   They will provide troubleshooting and support to users.  Duties include diagnosing and correcting hardware and software problems; assisting in routine physical deployment, configuration, and installation of desktop and laptop microcomputers, printers, video displays, software products, etc to support EHR deployment.
Requires use of an automated help desk system (Computer Associates Service Desk) to track progress and resolution of reported problems.
 
The requested staff resources will be dedicated to a variety of Deskside support responsibilities including setting up Windows 7 computers, McAfee encryption, and Windows 7/10 and Office 2010,  basic troubleshooting and ticket resolution , and support of existing state Deskside staff during the high priority and high volume period.
This is an urgent need: First Best Candidate will be selected. Selection may occur before Submission Deadline. Please submit your Candidates ASAP.
 
Qualification
competency
EXP
Required
Active Directory 
 Novice
 
 
Communication skills both verbal and written 
 
 
Yes
McAfee
  Proficient
  6 mths - 1 yr
 
MicrosoftOffice
 Advanced
1-2 yrs 
 
Windows 9x/2000/XP/NT/Vista/7 
 Advanced
2-3 yrs 
 
 

Skills

N/A

Job Type

N/A

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Job Overview

  • Ref Id:96
  • Date Posted:05-31-2018
  • Location :Denver,Colorado
  • Duration :6 Months
  • Experience :1
  • Pay Rate:N/A
  • Visa Type:Green card,Have H1 Visa,US Citizen
  • Travel Required : 0% - No Travel
  • Tele Communicate:No