Experienceproviding customer support to end users via phone and email
Experiencewith large amounts of data entry for data conversion from a legacy system tonew system
Experiencetroubleshooting various issues for end users via phone and email
Experienceproviding status updates to stakeholders.
Thecandidate must have good communication and personable skills as well as theability to work independently. 
Theprogram administration part of the job will include some data entry, managementand logging of payments received, and follow up on issues with licenseapplications requiring investigation.