Telephony Support

Job Posted by Devcare Solutions
in Columbus,Ohio

Contact Details

  • Name :Resume Devcare
  • Email:Please Login
  • Fax:N/A
  • Phone:Please Login
  • Zip Code:43085
  • Web

Telephony Support Needed in Columbus,Ohio

Job Description

Experience in a customer supportand personal service role
Experience with technical writingand documentation practices
Capabilities and physicalapplication of network equipment (e.g., hubs, routers, switches, bridges,servers) and related hardware
Telephony maintenance and support
Organizations operationenvironment, topology, & protocols
Thorough understanding and appliedexperience with:
ACD and IVR maintenance and support
Local area and wide areanetworking principles and concepts
Back-up & recovery techniques
Performance monitoring methods
Basic internet server maintenance techniques
Installation & configurationprocedures
Computer installation & configuration procedures
Data recovery tools and techniques
Ability to prepare meaningful,accurate and concise reports
Completion of core associateprogram in Computer Science or Information Technology Systems or equivalentwork experience



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Job Overview

  • Ref Id:36
  • Date Posted:06-05-2018
  • Location :Columbus,Ohio
  • Duration :1 Months
  • Experience :4
  • Pay Rate:N/A
  • Visa Type:Green card,Have H1 Visa,US Citizen
  • Travel Required : 0% - No Travel
  • Tele Communicate:No