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Help Desk Support II

Job Posted by Devcare Solutions
in Lakewood,Colorado

Contact Details

  • Name :Resume Devcare
  • Email:Please Login
  • Fax:N/A
  • Phone:Please Login
  • Zip Code:80123
  • Web site:www.devcare.com

Help Desk Support II Needed in Lakewood,Colorado

Job Description

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Must be available for an onsite work and in-person interview.
  Qualification
 Competency
 Experience
 Required
Description
Active Directory
 Proficient
 1-2 yrs
Yes
 
ADO.NET
 Proficient
 
NO
 
Adobe Acrobat
 Proficient
 
NO
 
 Adobe Illustrator
 Proficient
 
NO
 
  Adobe Photoshop
 
 
NO
 
Communication skills both verbal and written
  Advanced
  2-3 yrs
NO
 
Crystal Reports
 Proficient
 
NO
 
 Flash
 Proficient
 
NO
 
HTML
 Proficient
 
NO
 
IIS
 Proficient
 
NO
 
Java
 Proficient
 
NO
 
 JD Edwards EnterpriseOne (ERP)
 Proficient
 
NO
 
  Learning ability
 Proficient
 
NO
 
 Microsoft Access
 Proficient
 
NO
 
Microsoft Exchange Server
 Proficient
 
NO
 
 Microsoft Internet Information Server (IIS)
 Proficient
 
NO
 
 Microsoft SQL Server
 Proficient
 
NO
 
Microsoft Visual Studio .NET
 Proficient
 
NO
 
MicrosoftOffice
Advanced
 2-3 yrs
NO
 
Mobile device support
Proficient
1-2 yrs
NO
  Experience supporting IOS and MDM solutions
  SCCM
Advanced
1-2 yrs
NO
Experience with SCCM workstation administration
Windows 9x/2000/XP/NT/Vista/7
  Advanced
 
NO
 
  XML
  Proficient
 
NO
 

Skills

N/A

Job Type

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Job Overview

  • Ref Id:112
  • Date Posted:04-23-2018
  • Location :Lakewood,Colorado
  • Duration :6 Months
  • Experience :1
  • Pay Rate:N/A
  • Visa Type:Green card,Have H1 Visa,US Citizen
  • Travel Required : 0% - No Travel
  • Tele Communicate:No