* Minimum 5 years' Business Analyst experience (ecommerce experience desired).
* Deep understanding of business requirements elicitation pursuant to specific programs/projects involved.
* Proficient in requirements gathering, business modeling, project scoping, and use case creation.
* Knowledge of Agile/SCRUM/Kanban development/delivery processes and demonstrated recent experience gathering requirements in such an environment.
* High level proficiency in utilizing development, data, and business process analysis tools/utilities (SDLC, Business Process models, use case modeling, context diagramming, functional decomposition).
* Expertise in utilizing standard documentation tools/utilities.
* Familiar with Costco's IS or similar project methodology, processes and procedures.
* Must possess excellent analytical skills and demonstrated ability to effectively troubleshoot and provide solutions.
* Must possess excellent interpersonal skills, with the ability to negotiate and effectively engage with individuals at all levels of the organization.
* Must possess demonstrated strong communication skills, both verbal and written.
* Must possess strong work ethic, demonstrated attention to detail and excellent time management skills.
* Must be available to work as needed to honor project commitments, meet deadlines, and support assigned business area needs (nights and weekends).