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Help Desk Support I

Job Posted by Devcare Solutions
in Golden,Colorado

Contact Details

  • Name :Resume Devcare
  • Email:Please Login
  • Fax:N/A
  • Phone:Please Login
  • Zip Code:80401
  • Web site:www.devcare.com

Help Desk Support I Needed in Golden,Colorado

Job Description

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
 
  Qualification
 Competency
 Required
 A
  Proficient
  No
Active Directory
  Proficient
  No
Communication skills both verbal and written
  Proficient
  No
 Windows 10
  Proficient
  No
Windows 8, 8.1, 10
  Proficient
  No
Windows 9x/2000/XP/NT/Vista/7
  Proficient
  No

Skills

N/A

Job Type

N/A

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Job Overview

  • Ref Id:113
  • Date Posted:05-31-2018
  • Location :Golden,Colorado
  • Duration :6 Months
  • Experience :1
  • Pay Rate:N/A
  • Visa Type:Green card,Have H1 Visa,US Citizen
  • Travel Required : 0% - No Travel
  • Tele Communicate:No